Posted in Article, Optical Transceiver

Suggestions for Solving Unsupported Transceiver Errors

The unsupported transceiver errors may arise at any time of your work. Though this situation is the least you want to see during work, you must be enough prepared to solve issues in time. To deal with the errors is now an essential part to keep good running of devices. And different vendors will have tips to solve errors for their own products. But are there any suggestions for general issues? The answer is yes. This article will give some advice for how to deal with unsupported transceiver errors on ordinary occasions.

Unsupported Transceiver Errors


1)Check the error message first before actually deal with the problem. Different ways to address the errors are depending on the message you receive. Here is an example, when you receive this message, “3750e-sw1(config)#service unsupported-transceiver [1]”, the error may result from the false customer installation or a defective product. Thus, error message is a good source to decide your next step.

2)An uncertified transceiver will cause errors under most cases. When the third-party device does not come from a channel partner, problems may also arise. It is not that easy to address router issues if the transceivers is required to be made from the same manufacturer. But specialists may turn to hack codes to solve the problem.

3)Hidden commands of some devices may also cause errors. The message will go like “service unsupported transceiver”. But it allows other transceivers as an option for you to decide whether the transceiver should be replaced.

4)Before removing the transceiver to solve a third-party error, you can look up other options first. Because sometimes the third-party transceiver can provide significant savings for you. Perhaps one of the savings will help settle the problem.

About Third-Party Transceivers

Although you may encounter the unsupported errors when using the third-party transceiver, it still has some advantages. The major benefit is the cost which is much lower than the cost of original transceivers. Since the cost of transceiver takes a huge part of the entire system cost, reducing the investment on transceiver can greatly save expenses for better designs.

Also, the compatibility of third-party transceivers has been greatly increased thanks to the fully specified international standards. The risk of incompatibility is much lower, and there is no need to worry about buying a transceiver from formal vendors. For instance, FS.COM is one of the reliable manufacturers that provides cost-effective third-party transceivers, and all of the transceivers are 100% compatible to any named brands like Cisco, Juniper, Arista and so on.


Anyway, in order to avoid unsuspected transceiver errors, the fundamental aim is to make sure that the transceiver completely complies with IEEE and MSA standards. Understanding the hidden commands can also help you find out the source of error. So long as you follow the above suggestions, most of the problems can be solved in a short time. The purpose of dealing with the errors is all about getting good results, and your working efficiency will also be improved if there is no problem with the devices.

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